We have been to a lot of resorts in this area and must say this is the best. We have spent a lot of money at all adult and very expensive resorts, but the last three times in this area we have gone here. We enjoy the quality and excellent customer service. The food and staff are amazing. The place is vast with so much to see and do.
We had a fantastic time. My daughter is a picky eater, and she had no problem finding food to eat at any time. My son loved the steak house. Always great omelets to order in the morning and many other things to eat.
The pool was warm, and having Dos Equis on tap was a plus for me as many of the resorts we have stayed in the last 25 years did not have that on tap. They always had my room fridge stocked and extras in the room as well.
We met many great people at the pool and the beach and couldn’t have asked for a better first trip for the kids. Having the shopping area (don’t miss the tacos there) and the nightly shows at the Lindo made the trip that much better. Take advantage of the concierge at your building for booking reservations at restaurants.
My one recommendation for the hotel would be to ensure at check-in the staff tells guests to download the app and notify guests were the kiosks are at for the activity schedule. They also suggest trying the cozumel flyboard tours. Once we figured it out, we were also telling other guests. Most hotels this is done via a daily activity sheet under the door.
We’ve been to a few other Iberostar Hotels – Quetzal, Paraiso Lindo, Paraiso Beach, Cozumel and this was our favorite. The service was phenomenal, and the food was always delicious. The room was spacious and even had a jetted bathtub. We loved the whole experience. The only negative that comes to mind was they did not always have clean face cloths in the bathroom.
They gain confidence by performing on stage every night, and they feel safe and independent while on vacation. The Monkey’s counselors are loving, caring, and brilliant, and the head of the camp is smart, approachable, and resourceful. Beautifully run. Outstanding vacation. Everybody was happy.